Effective Date: 5 May 2025

 

At Daniel Collins Holistic Health (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [www.danielcollinsholistichealth.com] (the “Site”), purchase products, book services, or otherwise engage with our offerings.

 

This Policy is intended to comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Irish data protection laws.

 

 

1. What Personal Data We Collect

 

We may collect the following types of information:

 

 

A. Information You Provide to Us

 

• Full name

• Email address

• Billing and shipping addresses

• Phone number (if required for bookings or shipping)

• Payment details (handled securely via third-party processors)

• Information submitted via contact forms, newsletter sign-ups, or feedback

• Health or lifestyle information voluntarily shared during coaching or consultation services

 

 

B. Automatically Collected Information

 

When you visit the Site, we may automatically collect:

 

• IP address

• Browser type and version

• Pages visited, time spent on pages

• Device type and operating system

• Referring website or search engine

 

This is collected using cookies and analytics tools such as Google Analytics. See the Cookies section below for more.

 

 

2. Why We Collect Your Data

 

We collect and process personal data to:

 

• Provide and deliver products and services

• Process payments and fulfil orders

• Manage appointments, classes, or online sessions

• Communicate with you (e.g., order confirmations, service updates, newsletters)

• Respond to inquiries or support requests

• Understand how visitors use our site and improve functionality

• Comply with legal obligations

 

We only collect data that is relevant, limited, and necessary for the purposes above.

 

 

3. Lawful Basis for Processing

 

Under GDPR, we rely on one or more of the following lawful bases to process your data:

 

• Consent – when you sign up for our newsletter or opt into communications

• Contract – to fulfil orders or service agreements

• Legal obligation – to comply with tax, consumer, or business regulations

• Legitimate interests – to improve our services, marketing, and user experience, provided those interests do not override your fundamental rights

 

 

4. Sharing Your Information

 

We do not sell, rent, or trade your personal data. We may share it only with trusted third parties that help us run the Site and deliver our services, such as:

 

• Payment processors (e.g., Stripe, PayPal)

• Email marketing platforms (e.g., Mailchimp)

• Website hosting and analytics providers

• Delivery and shipping companies

 

These providers are required to comply with applicable data protection laws and only use your information for the purposes we specify.

 

 

5. Data Retention

 

We retain your personal data only for as long as necessary:

 

• For purchases: to comply with accounting, legal, or tax obligations (typically 6 years)

• For mailing list subscribers: until you unsubscribe

• For client or session notes: as required by relevant coaching or therapy standards, or deleted upon request if legally permitted

 

You may request deletion of your personal data at any time (see Your Rights, below).

 

 

6. Your Rights (GDPR)

 

You have the right to:

 

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw your consent at any time (e.g., unsubscribe from emails)

• Object to or restrict certain data processing

• Request data portability

• Lodge a complaint with the Data Protection Commission in Ireland if you believe your rights have been violated

 

To exercise your rights, contact us at: [Insert your business email]

 

 

7. Cookies

 

Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use them to:

 

• Recognise repeat visitors

• Monitor traffic and performance via analytics

• Store user preferences or login sessions (if applicable)

 

You can manage or disable cookies via your browser settings. However, doing so may affect functionality of some parts of the website.

 

 

8. Data Security

 

We implement appropriate technical and organisational measures to safeguard your data, including SSL encryption, secure servers, limited access protocols, and the use of trusted third-party platforms for payments and data storage.

 

Despite our efforts, no method of transmission over the Internet is 100% secure. You acknowledge this risk when using our Site.

 

 

9. Children’s Privacy

 

This Site is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us so we can delete it.

 

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes your acceptance.